Privacy policy

Privacy Policy

Effective Date: July 24, 2026

Welcome to Dunster House ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store at https://dunsterhouse.myshopify.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

When you use our store, you may provide:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • Customer service communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate regarding purchases and shipping

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Send promotional emails (only if you have opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Marketing service providers

  • Analytics providers

  • Legal authorities when required by law

These third parties only receive information necessary to perform their services.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website functionality

  • Support marketing and advertising

You can disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your personal data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Dunster House

Website: https://dunsterhouse.myshopify.com

Email: contact@dunsterhouse.com

Address:
13344 Main St
Los Angeles, CA 90061
United States

This policy is suitable as a general starting point for a Shopify store. If your store serves customers in the European Union, California, the United Kingdom, or other regions with specific privacy laws, I can also create a Shopify-compliant Privacy Policy that includes GDPR, CCPA/CPRA, Shopify Customer Privacy settings, cookies, Shopify Payments, Shop Pay, Google Analytics, Meta Pixel, and other common Shopify integrations.