Terms of service

Terms of Service

Effective Date: July 24, 2026

Welcome to Dunster House ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at https://dunsterhouse.myshopify.com (the "Site") and any products or services offered through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Eligibility

By using this Site, you represent that you are at least 18 years old or have the permission of a parent or legal guardian and are legally capable of entering into a binding agreement.

2. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to:

  • Modify or discontinue products without notice.

  • Limit quantities available for purchase.

  • Correct pricing or typographical errors.

  • Refuse or cancel orders when necessary.

We do not guarantee that product colors displayed on your device will exactly match the actual product.

3. Orders

By placing an order, you agree that:

  • All information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

  • We may refuse or cancel any order for reasons including suspected fraud, pricing errors, product availability, or violations of these Terms.

If your order is canceled after payment, a full refund will be issued.

4. Pricing and Payment

All prices are displayed in the applicable currency unless otherwise stated.

Payment is due at the time of purchase through our approved payment providers. We reserve the right to change prices at any time without prior notice.

5. Shipping and Delivery

Shipping estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather conditions

  • Natural disasters

  • Other circumstances beyond our reasonable control

Risk of loss and title for products pass to you upon delivery to the shipping carrier, unless otherwise required by applicable law.

6. Returns and Refunds

Our Returns and Refunds are governed by our Refund Policy, which forms part of these Terms. Please review our Refund Policy before making a purchase.

7. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • All activities that occur under your account.

Notify us immediately if you believe your account has been compromised.

8. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.

  • Use the Site for fraudulent purposes.

  • Upload viruses or malicious software.

  • Attempt unauthorized access to our systems.

  • Interfere with the operation or security of the Site.

  • Infringe upon the intellectual property rights of others.

We reserve the right to terminate access for violations of these Terms.

9. Intellectual Property

All content on this Site, including but not limited to:

  • Logos

  • Graphics

  • Product images

  • Text

  • Designs

  • Icons

  • Software

is the property of Dunster House or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written permission.

10. Disclaimer of Warranties

The Site and all products and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Dunster House shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Site or any products purchased through the Site.

Our total liability shall not exceed the amount you paid for the applicable product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Dunster House, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of the Site.

13. Third-Party Services

Our Site may include links to or integrations with third-party services. We are not responsible for the content, policies, or practices of any third-party websites or services.

14. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting on this page. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Dunster House

Website: https://dunsterhouse.myshopify.com

Email: contact@dunsterhouse.com

Address:
13344 Main St
Los Angeles, CA 90061
United States

This Terms of Service is compatible with a typical Shopify store and aligns with standard ecommerce practices. If you're using Shopify Payments, Shop Pay, PayPal, Stripe, Apple Pay, Google Pay, subscription products, or digital downloads, you may want to add service-specific provisions as well.